Frequently Asked Questions
1. Do you create custom or commissioned jewelry?
Of course. At CALLASI, we offer a personalized design service where our goldsmiths create exclusive pieces inspired by your ideas. You can choose the material, the design, and the finishes, combining tradition and innovation.
2. Do you offer national and international shipping?
Yes. We ship our jewelry throughout all of Peru and to different countries around the world. Each shipment is sent with secure packaging and a certificate of authenticity, guaranteeing that your piece arrives in perfect condition.
3. Where can I visit the CALLASI House of Art and Design?
You can visit us in Pisaq, Cusco, in the heart of the Sacred Valley of the Incas. Our gallery features a permanent exhibition of traditional and contemporary pieces, as well as a cafe with a panoramic view of the valley.
4. How does the purchasing process work?
You can make your purchase in person at our House of Art and Design in Pisaq or online through our official channels. We will guide you step-by-step to choose the design, confirm the payment, and receive your jewelry with complete security.
5. Do you accept different payment methods?
Yes. We accept credit and debit cards, bank transfers, and payments via Yape. For international customers, we work with secure international payment platforms.
